Disaster – backup and plugin-backup not working

Posted in: Newspaper
Post count: 12

Hey Buddy,
after the upgrade to Newspaper theme to 10.3.9 version with WP 5.6. if you update a plugin there is no backup at all so you cannot revert back. Using Updraft as well (latest version 2.16.42.0), there is no way to do the backup. Sincerely I’m thinking to shut-off this painful theme and to pass another that is more robust and stable that I’m already using for other 3 website. Do something fast and give an answer! My previous topic regarding the tag on posts – so far has been ignored -. I saw instead that you put attention only if the title is alarmistic! Tthis is really unacceptable support!

Post count: 18283

Hello !

Please re-update the theme. Our developers have released a new fix 10.3.9.1 and your issues should be fixed.

Let us know the result !

Thank you !

Post count: 12

Thanks Vlad!
Nothing personal, but your answer is generic and not helpful at all! But don’t worry, I found the solution. I switched to another theme, more solid, reliable, fast and easy than this “Newspaper theme”, that made my life miserable. Just another thing! Is not acceptable that the support answer 3 days later! Probably you guys don’t know that these websites are live! Fortunately I’ll not be your customer anymore and I encourage other users to migrate towards others theme. Many thanks to help me to get out from this incredible nightmare called “Newspaper”.

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