Just install the newspaper theme and having trouble to fix display, it is too wide and showing
another manu which i can’t remove. can someone please help and explain how to fix it.
you can see it here – health-line.co.il
thank you
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I tried turning off all plugins, and it’s still there.
When I change theme this whole area disappears.
also at a new site no active plugins, only at newspaper theme, cleaned cache https://viral-news.co.il/
4 days since purchased theme and the problame since day one till now and still waiting for a proper answer
what i need to do to get some help or refund??
???
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
We are sorry for the inconvenience !
Thank you !
