Hi, I was using Disqus comment on my blog. As I wanted to show “Modified Date” on a single post, I had imported Single Post Template 1 from the cloud library and edit it as my needs. But, now it replaced the Disqus comments with the WordPress comments. How can I get it there on a new imported template? If I revert back to the default template of the newspaper theme, the Disqus comments appear back.
Page link: https://www.noobietech.com/
Hello !
Unfortunately Disqus Plugin has not been tested with Newspaper Theme therefore the support team cannot cover this issue. Please note that there are known issues with Disqus and the Cloud library templates.
Thank you !
@Vlad what are the known issues? So, how we can deal with those issues? Is this kind of support, you guys promote on ThemeForest. Actually, I’m seeing zero advantage of having that cloud library.
If the issue is on your side you should fix it and if it’s on the other side. You should let us know so that we could raise an issue on the other side.
So, what’s the solution here for me? Does that mean, either I should use Disqus or should use a cloud library?
If there is a known issue, you should place it on bold and big letters on ThemeForest, so that we could read it and know about it earlier.
Hi inqusitive-stha,
Using cloud templates you can edit with tagDiv composer from frontend the entire website.
If you are using the Disqus plugin, please deactivate it from pages, let it active only on posts, also this is an untested plugin.
Also we are sorry for the inconvenience, that some untested plugins are not working with our theme and we can not provide support from them, this is our support policy -> https://forum.tagdiv.com/support-policy-2/
Thank you for your understanding and sorry for the inconvenience!
