Dokan vendor store review page is showing blank

Posted in: Newspaper
Post count: 96

Hello team,

I am using Dokan Pro to build my site a Multivendor Marketplace. I found an issue with your theme on the store review page, the store review page is broken and showing black on the whole page content area. This issue only happens with your theme, other theme works well.

For example, see this store review page: https://staging.keeptaxisalive.org/store/keeptaxisalive/reviews/
Screenshot:-https://prnt.sc/ubco6n

I contacted Dokan first to fix the issue but after debugging they are saying:-

“I have checked your site and found the problem with your current theme. So, I suggest you please contact the theme developer about that issue. They can provide you a better solution.”

Let me know what is the issue and how to fix it. Thanks!

Post count: 20688

Hi,

From what I can see the row containing the page content has a black background color https://prnt.sc/udkw3s
How was that page built exactly? Was it built with the composer? If it can be edited with the composer, check if the row has a background color set https://prnt.sc/udky2y

Thank you!

Post count: 96

Hello,

That page is not built with the composer, its dynamic store review page coming from Dokan Pro plugin.

Also there is no edit with composer menu in toolbar: https://prnt.sc/udpz0d

Thanks!

Post count: 20688

Hi,

I see the problem now. The footer seems to be extended to the top of the content, in that page. That explains the black background color as well. The content the plugin inserts is displayed behind it. Try this code in the custom CSS section

.content-area .site-main {
display: inline-block;
}

Thank you!

Post count: 96

Hello,

Thanks for finding out the problem, the CSS code you gave works fine 🙂

The footer seems to be extended to the top of the content, in that page. That explains the black background color as well. The content the plugin inserts is displayed behind it.”

My question is:-

This issue doesn’t come when I use other themes, so are you going to fix this in the next update or this problem is coming from Dokan that needs to be fixed by the Dokan team?

Thanks!

Post count: 35449

Hi,

As I can see your content from this page is set in the footer template -> https://i.imgur.com/Zr8J5Es.png I think that the plugin that you are using is set something, as I can see is like a background image, this is not from our theme.

Thank you!

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