Dragging and Dropping

Posted in: Newspaper
Post count: 8

Hello all,

Please forgive me for asking probably the stupidest question ever on this forum: how does one drag and drop elements? I keep trying to drag items from the left sidebar my page on the right and nothing happens?

Thanks in advance for the help!

Michael

Post count: 27744

Hi,

We have this article made on how to use drag and drop https://tagdiv.com/tagdiv-composer-page-builder-basics/
Also, about the flexibility of the row/column -> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Post count: 8

Thanks for the reply, but I’m afraid that your links don’t solve the problem. Literally nothing happens when I drop a new element on the page.

Post count: 8

FYI, I also tried reinstalling the theme but no joy

Post count: 27744

Hi,

Please provide a video with your steps.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Post count: 8

Thank you for the reply. I hope to get this issue resolved as I am under a deadline.

Here is the link:

https://app.screencast.com/vlSRwjZaHfAF9

I love your templates and I am excited to get to work.

Post count: 6

I have exactly the same problem.

Post count: 8

Thank God (not really). I thought I was losing my mind!

Post count: 27744

Hi,

Yes, this is strange. If you try to add other elements, then work?
We can take a look. Please get in touch with us via email at contact@tagdiv.com and provide the following wp-admin URL and credentials.

Thank you!

Post count: 8

Hello,

Yes, I have tried to add many different elements and the same thing keeps happening. I have replied to the contact@tagdiv.com email and provided all the necessary info.

Thanks again for all your help!

Michael Muller

Post count: 27744

Hi,

Please let me know the subject of the email.

Thank you!

Post count: 6

Update from my side which might help with a solution:

The composer works in some configurations, but doesn’t in other…

Works:
Mac OS Sonoma 14.1
Safari 17.1
Chrome 120.0.6099.216
Firefox 121.0

Doesnt work:
Sonoma 14.2.1
Safari 17.2.1
Chrome 120.0.6099.216 in Standard Mode (Private Mode works!)

Suggestion:
Try out different browsers, private / not private, different OS versions, if possible

  • This reply was modified 2 years by nzyan.
Post count: 27744

Hi,

I did the test using more browsers, and it works. Please do a test using only tagdiv plugins.

Thank you!

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