drop-down menu doesn’t work

Posted in: Newspaper
Post count: 7

Hello everybody the drop-down menu has not worked for a few days. the extension is however up to date. I downloaded another menu to see but the problem does not change. When I inspect the page with the google devtool the drop down menu is not supported it looks like the tab doesn’t exist because I can’t click on it. But if I remove the submenu everything goes back to normal. Can you help me please thanks a lot for your help. My website : https://lesmeilleursregimes.com/

  • This topic was modified 2 years by Olson. Reason: forgot to put the link to my site
Post count: 21065

Hello!

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Post count: 7

Thanks for the tip but it didn’t work. What’s strange is that the drop-down menu is clearly visible in the constructor.

Post count: 21065

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 7

Ok, I hope we find out where the problem is coming from.
Thank you for your help

Post count: 205

And in this latest update of Newspaper, my SMART SIDEBAR is ON but it’s not working even though I cleared all cache from WP Rocket. In previews version of the Newspaper was working well…

Post count: 21065

Hello @Viju !

Do you mean this feature https://forum.tagdiv.com/smart-sidebar-2/ ?
A sticky column should work well until the next row. If it has no space, then it won’t continue down over other content. Try to duplicate elements in the first column and scroll. You should see the sticky column effect.
Make sure it is not a plugin conflict or any error in the console.

Thank you!

Post count: 205

The sticky sidebar is not working
SMART SIDEBAR is ON
I don’t use Cloud Library Templates
Also following method not working…
https://pastebin.com/81iQqr30

Post count: 21065

Hello @Viju !

I get it now! I will add this issue into our investigation list and we will fix it.

Thank you so much for understanding!

Post count: 205

Please suggest code to work the sticky sidebar because the next update will take time.
Thanks for understanding…

Post count: 27744

Hi,

Please use this code in the theme panel -> custom code -> custom js https://pastebin.com/81iQqr30
until it is resolved.

Thank you!

Post count: 205

I already mentioned before that the code doesn’t work in this latest version of the Newspaper theme…

Post count: 27744

Hello,

We will resolve this issue soon.

We apologize for the inconvenience!

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