Drop Down Menu Not Working on iPad

Posted in: Newspaper
Post count: 136
joventu
#35970
Jan 27, 2015 at 4:09 pm

Hi,

I notice that when I attempt to access the parent link on a drop down menu set the top link would not work on iPad. And if there are sub-menus involved only the lowest link is accessible on iPads. For example if the setup is Link>sublink>sub-sublink only the sub-sublink is clickable on iPad. This is also true for mega menu parent links. Please advise. Thank you!

screenshot illustration:

http://www.screencast.com/t/ofVqN8ocrR

  • This topic was modified 11 years by joventu. Reason: incorrect link
Post count: 30
makeshiftwings
#36020
Jan 27, 2015 at 8:23 pm

I’ve noticed this on my tablet (Android Nexus 9) as well… But it seems to only be an issue for Mega Menus. When you type the parent link, it doesn’t do anything. Looks like it’s going to show the drop-down box but then doesn’t. You have to press it again to get it to work.

Post count: 136
joventu
#36032
Jan 27, 2015 at 9:36 pm

Thank you makeshiftwings, but i think I have already tried this and it still doesnt work for me. I’ll double check this, but I’m sure I have already. Lets see if there is an explanation from developers.

Thank you again!

Post count: 6600
Lucian
#36123
Jan 28, 2015 at 12:07 pm

Hi,

Please also check our demo and see if you still noticed this there: http://screencast.com/t/BDOc2frp5zy as I have also tested this on iPad and haven’t found any issue as you’ve described.
Make sure that you also try this without any plugins active and empty cache/purge files.
Please let me know and also provide you site’s URL.

Thanks

Post count: 30
makeshiftwings
#36177
Jan 28, 2015 at 4:53 pm

In the image you posted above, you are not showing a mega menu. I’ve had no other issues with other menu types. But yes, this does happen on the tagdiv theme on my tablet as well. Nexus 9 Google Chrome.

Post count: 6600
Lucian
#36241
Jan 29, 2015 at 9:35 am

Hi,

I’ve suggested you try the demo and let me know if there are menu items/sub links which you cannot open on tablets as I’ve also tested this and haven’t found any issue.
Please let me know!

Thanks

Post count: 136
joventu
#36309
Jan 29, 2015 at 5:05 pm

Hi Lucian,

Yes this issue is as well present in your demo site in iPads. When I try to click on the “Tech” link which should take me to (demo.tagdiv.com/newspaper/category/tech/phones/) it does not work. It only displays the mega menu below it. The same is true for menu titles Lifestyle, Travel guides, and video. Others I see have the “#” assigned which would link to nowhere.

Thank you,
Franklin

Post count: 6600
Lucian
#36433
Jan 30, 2015 at 9:21 am

Hi,

I understand now, thanks! We know about this and please note that it was designed in this way. I will also add this on our requests list, we will consider it and decide if it will be best to work different.
Sorry fro the inconvenience!

Thanks

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