Dropcap shortcode not rendering in mobile theme plugin

Posted in: Newspaper
Post count: 5

The [dropcap][/dropcap] shortcode isn’t rendering the dropcap when using the mobile theme plugin. The shortcode renders fine when viewing the Desktop site and when the mobile theme plugin is turned off. Any idea on how to get the shortcode working for the mobile theme plugin?

Post count: 23312

Hello

Please notice that the drop caps shortcode is working fine on the mobile theme, as you can see here -> http://screencast.com/t/wSyqy8bUG Please try to clear all your caches and test it again.
So, if you need more assistance in this regard, please provide your website URL so I can inspect it closer.

Thanks.

Post count: 5

Thank you for your reply. I’ve cleared my browser cache as well as the cache on the server and still no luck. The URL is http://coloradosportsnetwork.com. I have reenabled the mobile theme plugin so you can inspect it. I appreciate the help.

Post count: 23312

Hello kylemccoy,

I have tested again on my side and the drop caps are displayed fine on mobile theme. Also, I have checked your source page and I saw that you are using a lot of untested plugins which could interact with our theme and might cause a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Please try this advice and let us know how it work.

Thank you for your understanding!

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