Hi there,
I am using Cloud Template for my posts, I found some of the items (i.e. widgets, ads, share buttons, etc) will be displayed twice – one in the correct location, and the other in either “above footer” location, or “below top menu” location. Here is an example – https://biologydictionary.net/aldosterone/
In this case, the social shares should not be displayed above footer. Interestingly, if I choose the location of social shares to “before article”, the duplicated social share buttons will be displayed below logo.
Could you please help?
P.S. I less prefer to simply “hide” the extra item, because I am worried the problem is because the html is not set up correctly, which will impact my site performance.
Second question – I want to create a “facts list” for each post, and display it in sidebar as a widget, as seen here – https://a-z-animals.com/reference/coral-reefs/. I don’t find a plugin or any way that can help to create custom html on post level. Do you have any advice? Thanks!
Basically its a content widget that relates to the post
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
You can create a sidebar using the tagDiv Composer on a ROW layout as you can see here and add column text element in it: https://www.screencast.com/t/trsw6Q5w
Thank you !
Hi!
Yes I followed the instruction when there was an ad that was duplicated a month ago, by deactivating all plugins including wprocket cache plugin, turn off cloudflare cache, switch to parent theme, but the ad was still displayed twice.
I gave another shot few minutes ago, same as last time, I still see the social media icons displayed twice. Note that I did not deactivate the super socializer plugin because I need to produce the error, however, I know it’s not this plugin causing issue because I didn’t have this plugin activated when I see the ad was displayed twice last time.
See the screenshot here: https://biologydictionary.net/1.JPG
I also found that when I try to edit content in “column text”, it keeps loading. (after all plugins deactivated, cached cleared). Screenshot: https://biologydictionary.net/2.JPG
Here is the html of the page that has duplicated items. This html is fetched when all plugins deactivated, cache cleared. https://biologydictionary.net/3.txt
The theme’s system status are showing all green lights, so the edit content loading issue is not because the memory limit or other settings.
WP Memory Limit 1 GB/request
post_max_size i 48M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 60
max_input_vars 6500
SUHOSIN installed false
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.
Thank you !
