My blog uses Video format like here: https://tinyurl.com/23xf24ms
When I add a Video from Youtube, I see the duration of the video here: https://tinyurl.com/25n5nnp2
However, adding a Video as mp4 that is hosted somewhere else, the duration is not shown: https://tinyurl.com/23tblqfy
Question: Where does the duration time come from and how can I add it to mp4 files?
Hello,
Please let me know what video you set, self-hosted, youtube, Vimeo?
Also, please provide the link to your website.
Thank you!
Website: https://www.himmlisches-jerusalem.de/video/
You can see that some thumbnails have no time label => these have self-hosted video links. The ones WITH duration label are youtube videos.
Hi,
I did a test and for me, the video duration is displayed https://i.imgur.com/nFOuIRO.png please try to update the post and clear the cache.
Thank you!
I updated the post and cleared the cache, but still cannot see the duration. Can you try with this video? https://www.himmlisches-jerusalem.de/wp-content/uploads/media/video/DEU/Wer-ist-der-antichrist_mobile.mp4
Thanks!
Hi,
I added this video and works https://app.screencast.com/KxPzgiI368EFI
Please do a test using only tagDiv plugins.
Thank you!
I deactivated all plugins other than tagdiv, but the duration still does not appear. There’s only an emply small black rectangle. Is there anything else I can do?
Hi,
If you agree we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!
Thank you!
