Edit Content” in the Column Text module gets stuck loading and never opens

Posted in: Newspaper
Post count: 1

Hi, I’m using tagDiv Composer on a page-type entry. When I add a “Column text” module inside a column and click the “Edit Content” button to open the text editor (WP Editor), the popup opens but stays stuck loading indefinitely with a spinning icon, never actually showing the WordPress editor.
Steps to reproduce:

Open the tagDiv Composer editor on an entry/page.
Add a Row with columns.
Drag the “Column text” module into an empty column.
Click “Edit Content” in the module’s settings panel.
The “WP Editor” popup opens but the content never finishes loading (infinite spinner).

Expected behavior: the WordPress text editor (WP Editor) should open so I can write/paste content, including shortcodes.
Actual behavior: the popup stays loading forever and doesn’t let me edit the module’s content.
Additional context: I specifically need this module because the “Raw HTML” module doesn’t execute WordPress shortcodes (it displays them as plain text on the frontend), and “Column text” should process them correctly.
Environment: WordPress with Newspaper theme / tagDiv Composer. Relevant active plugins: Advanced Ads, WP Fastest Cache, WPCode, Popup Maker, SEO plugin (Yoast or similar), among others.
Could you let me know if this is a known bug, or if there might be a plugin/cache conflict causing the editor not to load?

Post count: 20685

Hi,

That issue can have a few causes. It isn’t a known bug, and it happens in some cases. It can be caused by conflicts with other plugins, or server configuration, maybe other causes.

I will take a look at it. Please send an email at contact@tagdiv.com and provide a link to the website and admin login (user and pass). I’ll investigate the issue and try to find the cause.

Thank you!

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