Hi
Please can you remind me how I can edit the Popular Catergories held in the footer area as I am unable to find it? I have discovered that some catergories are missing from the list shown
Hi,
You need to check in theme panel > footer > footer settings -> https://i.imgur.com/z3JQNuU.png there can be three options, you can have set a footer template from tagDiv Cloud Library -> https://i.imgur.com/r5DInHz.png or you can have set a footer page -> https://i.imgur.com/V8gU4MB.png or a standard footer styles -> https://i.imgur.com/rb4GIOm.png
I think that you are using footer style 1, if yes, this is a premade footer and it can not be edited -> https://i.imgur.com/a2Cnksj.png therfore you can not edit the Popular Categories from that footer style, also that block will not display all the categories and only the most popular, if you want to edit the footer you can choose an empty footer and set the widgets you want in it -> https://i.imgur.com/dhVshoH.png -> https://i.imgur.com/WnezpeD.png or you can use a footer page.
Hope this will help you!
Thank you!
I am happy with the footer but if I am using the default “Popular Categories”, surely it should be showing the”news” category as this has most posts and most visits?
Hi,
This block should display the categories that have the most posts set on theme, for me is working -> https://i.imgur.com/IVHypZ1.png -> https://i.imgur.com/sbjNWPQ.png maybe you are using some cache plugins, if yes, please clear all cache and try again.
Let me know the results!
Thank you!
Hi
i have emptied the cache but the ‘news’ category is still not showing, even though its got a lot more posts than the other categories
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
