Editing text content in TagDiv Composer is loading forever.
Could you please provide me the information why is this happened?
Hi,
So the composer is slow when editing pages? Does it happen regardless of browser used?
You could first check the theme requirements guide, make sure there are enough resources
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Note the code provided at the bottom of the guide, add it in the htaccess file.
If there is no need to increase the resources, try investigating plugins. Maybe a plugin is causing it. As a quick test deactivate all non-theme plugins, then test to see if there is an improvement.
Let us know the results.
Thanks
Hi,
I have followed all the recommendation from here: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Server software Apache
PHP Version 7.3.4
post_max_size 64M
max_execution_time 120
max_input_vars 2000
SUHOSIN installed false
mbstring available
GD library available
WP version 5.1.1
WP multisite enabled No
WP Language en_US
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache
And have tried to deactivate all the plugins.
Still, did not work đ
Any solution?
Hi,
Ensure that you have added the mod_substitute extension from here -> https://www.screencast.com/t/LfSpMJe39aBp and also, we recommend using maximum 7.2 as PHP version because the 7.3.4 was not yet tested and it might cause some problems. Also, after these changes, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page.
Thank you!
Hi,
I have followed your recommendation, and I switch to Newspaper theme. Now, the problem is still persist. I cannot load WP Editor in TagDiv Composer.
Please help.
Thank you
Hi,
Please send us an email at contact@tagdiv.com so we can investigate as soon as possible. Provide admin login, also cPanel will be helpful if possible. Include a link to this topic in the email.
Thanks
Hi there,
The problem is that TagDiv composer or maybe the theme is not compatible with iThemes Security plugin.
For your information, it is perfectly normal with Wordfence Security.
Problem solved.
Regards,
