Hello TagDiv team,
I’t not able to any any elements with TagDiv Composer, the issue still there even if i deactivate all non-theme plugins. I’ve sent the question to your email at contact@tagdiv.com, but I haven’t received any feedback from you for a few days, possibly because of non-business hours. Please tell me your business hours and time zone so that I can send you the confirmation code after my web hosting provider asks for it. Thanks
regards,
Han
Hello Han!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
This is the same issue I have now with Newspaper running the added the demo content package it all changed and now nothing is available to edit or even see. How is this supposed to work?
Hello!
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
