In the footer of home page, Email icon is visible, but on other pages, it’s not visible. What could be the possible reason for the same? Am I doing something wrong or is it a bug in the theme?
https://www.knitpay.org/
https://www.knitpay.org/contact-us/
Hi thearrangers,
Just make sure that you are using the same footer template for the entire website, because is look that on one page the footer is different and the code for icon is not there, for this check to have set the footer template as global in theme panel -> https://i.imgur.com/wDNNBRv.png and make sure that you have apply it as global on all pages, for example edit the homepage and the other pages with tagDiv Composer -> https://i.imgur.com/IsbgYXf.jpg click on manager -> https://i.imgur.com/KeVVwBa.jpg and check to have set the global footer template -> https://i.imgur.com/4Cr8O9H.png
Let me know the results!
Hi, I have set the global footer template, and I am using global footer on home as well as contact us page. All the other changes I make in home footer gets reflected to contact us also. It’s just email icon which is not getting displaced on contact us and other page footer.
I can see email icon in tagdiv composer of contact us page, but when I view the actual public page, icon is missing. Kindly guide. Please note, I am using font awesome icon for email in footer.
Hi,
Something see mems to be wrong set for the email icon from contact us, I can take a look if you provide wp-admin access via email. Send us an email at contact@tagdiv.com and provide admin login and I will see what is the problem and fix it.
Thank you for your understanding!
I think newspaper has released the update and fixed the issue. In new version I am not facing this issue, kindly close the ticket.
