Email Plugin doesn't work on mobile / javascript conflict

Posted in: Newspaper
Post count: 15
atensis
#16485
Jul 24, 2014 at 2:58 pm

Hello,

I have installed the Hybrid Connect plugin on my website http://www.kleinerpanda.co. The e-mail webform works on desktop but not on mobile (iPhone). Here is a screenshot from desktop: http://screencast.com/t/gjGxMC1w

The support team from Hybrid Connect says there is a javascript problem from newspaper which conflicts with wordpress. Here is there statement with more details: http://screencast.com/t/R7ZxlzsU8

Could you please checkt that?

Thanks,
Florian

Post count: 6600
Lucian
#16580
Jul 25, 2014 at 12:13 pm

Hi,

Can you please try to disable all plugins except those required by the theme and the Hybrid Connect Plugin and try again.
If this issue it’s still there please send an e-mail at contact@tagdiv.com with your wp-admin username and password so we can check, also please send a link to this topic.

Thanks

Post count: 15
atensis
#16791
Jul 28, 2014 at 5:46 pm

Hi,

I have sent you an e-mail with my access details. Could you already check that?

Thanks!

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