Hello ,
Hope You Guys Are Doing Good !
I Am One Of Your Customers , I Bought Your Newspaper Theme On 25 Aug 2022.I Want To Try Customization First So I Used This Theme On My Testing Websites.I Assign This Theme On My 2 Website But After Learning Alot Of Customization About This Time Today I Decided To Apply This Theme On My Main Website But Unassign Option is Disable.
I Also Reset Keys From My Both Testing Sites And Also Delete Theme But Its Still Showing My 2 Website Active !
I Also Send Mail But Did Not Get Any Reply !
Hello @TrickyboySid!
You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
If the issue is till there, then we can verify. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Thank you!
