Enabled opcode in WHM and now TD Composer Activation Causes Critical Error

Posted in: Newspaper
Post count: 7

I have all plugins deactivated and when I activate TagDiv Composer plugin I immediately get a ‘critical error’ message. Just before this happened I had enabled OpCode in the WHM so I am assuming it has something to do with that.

Please help! and Thank you!

Post count: 7

Also, I am running PHP version 7.4.33.

Post count: 27744

Hello,

Please let me know what version of the theme you have.

Thank you!

Post count: 7

Hi there Anamaria! This problem affected my admin dashboard (among other things) and I have no way to log in and see which version of Newspaper I am running, but I had just updated to the latest version about a week ago I believe. And before I made the changes to the PHP Monday I made sure all plugins and the theme were up to date. Unfortunately, at the moment that is as far as I can troubleshoot, but as soon as Bluehost figures out what is going on I will update this thread with the version number. Thank you for the response, I appreciate it.

Post count: 35449

Hello JCouso,
Thank you for providing those informations!
If you want we can take a look too, just let us know! For this we’ll need temporary wp-admin and cPanel access. Those can be provided via email at contact@tagdiv.com
Thank you!

Post count: 7

While the plugin appeared to be causing the problem, it turned out that the PHP deployment didn’t go well, and the conflict was with the “snuffleupagus module” which was returning a cUrl error trying to verify the SSL.

I am actually not quite sure what the solution was because after four days of waiting for Bluehost escalated support to do anything I decided it would be better to migrate the site to Kinsta which went smoothly. Shout out to the team at Kinsta for taking care of me. 🙂

I am now Newspaper on PHP 8 and everything looks and feels great on the site.

Cheers to TagDiv! My favorite development team! 🙂

  • This reply was modified 2 years by JCouso.
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