Envato key is missing or invalid

Posted in: Newspaper
Post count: 7
newbieken
#512821
Jul 16, 2024 at 9:53 am

I am experiencing an issue with the theme I have activated. I have successfully activated the theme and license, but when I try to create a footer, I receive the following error: “Envato key is missing or invalid. Please register your theme using a valid key and try again. Buy Newspaper Theme.” As a result, I am unable to create the footer.
Could you please check and resolve this issue? Thank you for your attention and assistance.

Post count: 27744
Anamaria
#512824
Jul 16, 2024 at 10:00 am

Hello,

Please go to the Newspaper -> System status and check if there is the license added.
Also, please go to my license and make sure the license is assigned on the website -> https://imgur.com/i3d3D5I

Thank you!

Post count: 7
newbieken
#512829
Jul 16, 2024 at 10:24 am

Hi,

I can’t assigned the license.

View post on imgur.com

View post on imgur.com

Thank you

Post count: 27744
Anamaria
#512831
Jul 16, 2024 at 10:32 am

Hello,

Please reset the license https://i.imgur.com/PJrt3VT.png

Thank you!

Post count: 7
newbieken
#512832
Jul 16, 2024 at 10:36 am

Hi,

Yes I tried it and it just auto back fill in the license I guess. There is no option for me to key in new license key .

Thank you

Post count: 27744
Anamaria
#512834
Jul 16, 2024 at 10:40 am

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email? Also, the license certificate.

Thank you!

Post count: 7
newbieken
#512836
Jul 16, 2024 at 10:47 am

Hi,

I have emailed all the credentials.

Thank you

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