Our server team updated our PHP and this error occurred. Do we need to proceed with the “Install or Update the required Newsmag plugins” option? Our website is experiencing critical errors. Thank you.
Please see the images.
Ao procurar ajuda com esse problema, podem solicitar que você forneça algumas das seguintes informações:
WordPress versão 6.9
Tema atual: Newsmag (versão 5.4.3.4)
Plugin atual: tagDiv Mobile Theme (versão 2.7 | built on 04.11.2025 10:36) PHP versão 8.3.28
Detalhes do erro
================
Um erro do tipo E_ERROR foi causado na linha 300 do arquivo /home/cidadema/public_html/marketing/wp-content/plugins/td-mobile-plugin/td_mobile_theme.php. Mensagem de erro: Uncaught Error: Class “AMP_Theme_Support” not found in /home/cidadema/public_html/marketing/wp-content/plugins/td-mobile-plugin/td_mobile_theme.php:300
Stack trace:
#0 /home/cidadema/public_html/marketing/wp-includes/class-wp-hook.php(341): td_mobile_theme::{closure}(”)
#1 /home/cidadema/public_html/marketing/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(NULL, Array)
#2 /home/cidadema/public_html/marketing/wp-includes/plugin.php(522): WP_Hook->do_action(Array)
#3 /home/cidadema/public_html/marketing/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php(34): do_action(‘td_global_after’)
#4 /home/cidadema/public_html/marketing/wp-content/plugins/td-composer/legacy/Newsmag/functions.php(22): require_once(‘/home/cidadema/…’)
#5 /home/cidadema/public_html/marketing/wp-content/plugins/td-composer/td-composer.php(191): require_once(‘/home/cidadema/…’)
#6 /home/cidadema/public_html/marketing/wp-includes/class-wp-hook.php(341): {closure}(”)
#7 /home/cidadema/public_html/marketing/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(”, Array)
#8 /home/cidadema/public_html/marketing/wp-includes/plugin.php(522): WP_Hook->do_action(Array)
#9 /home/cidadema/public_html/marketing/wp-content/themes/Newsmag/includes/wp-booster/tagdiv-wp-booster-functions.php(3): do_action(‘td_wp_booster_l…’)
#10 /home/cidadema/public_html/marketing/wp-content/themes/Newsmag/functions.php(20): require_once(‘/home/cidadema/…’)
#11 /home/cidadema/public_html/marketing/wp-settings.php(710): include(‘/home/cidadema/…’)
#12 /home/cidadema/public_html/marketing/wp-config.php(106): require_once(‘/home/cidadema/…’)
#13 /home/cidadema/public_html/marketing/wp-load.php(50): require_once(‘/home/cidadema/…’)
#14 /home/cidadema/public_html/marketing/wp-admin/admin.php(35): require_once(‘/home/cidadema/…’)
#15 {main}
thrown
Hi,
Checking the error log provided, it seems the situation is caused by the option for amp from the tagDiv Mobile theme plugin (I believe it is related to the slg selected for amp). What I recommend is to use FTP or cPanel and remove the td Mobile theme plugin. After that, the website should be back.
Thank you!
Calin, this happened after a PHP update. There’s no restore option I received in my WordPress email – when I access it, it says the plugin is deactivated. What should I do? Can we help each other?
Given that this issue arose after a PHP update, could it be that the problem occurred without an installation process and without curl or iconv activations? thanks
In the plugin panel, the errors involve tagDiv Composer and tagDiv Mobile Theme.
The following PHP extensions are missing: curl, iconv. Contact your hosting provider to complete the installation.
Problem solved.
It was a PHP extension that wasn’t enabled on the server. Thank you very much, Calin, for the prompt service. Happy 2026 to you and your team.
Hi,
I’m glad that the problem has been resolved, and thanks for sharing the solution with our community!
Thank you!
