We are getting the below error when trying to update website.
Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Hello,
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Thank you!
Hello,
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Thank you!
Thanks for your response. Still unable to get it to work. I have sent an email this morning. If you can tell the team to look out for it. Would be grateful if someone can take a look ASAP and resolve as we are wanting to re-launch our website this morning. Thank you.
Hi,
Please let me know the subject of the email.
Thank you!
Hi,
On our website http://www.explore-manchester.com we have used TagDiv Composer and Elementor to build and they both work fine together. We have had no errors/issues. On our other website we cannot update certain pages due to the above error. You say they cannot be used together but on our other website it works fine?
Support ASAP is the subject
Hi,
I saw my colleague answered you.
Thank you!
