good afternoon, but there is no direct support? What is the forum?
I have problems with the template: when I load it on the server (Godaddy) it crashes (error 503) and yet I have a 1GB shared server and 2 cpu …
After several attempts I uploaded the theme but any other operation I do everything goes into error 503 … it can’t be a server error (I have the same one, with 10 wp / woocomm / opencart sites) and I don’t have these problems!
I would like to understand how it is possible that the template cannot be managed. Thanks
Paolo
Hello !
We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hi Vlad, I have only just seen your answer … but I still emailed everything two days ago.
I look forward to your response and above all the solution to these problems.
Thanks again and happy new year to all the staff!
Hello !
Please let us know what your e-mail address is. It may be that your e-mail got into our spam folder.
Thank you !
