Dear support team,
I’ve had many issues after updating the code to 9.7.2 on a multisite environment.
One of the sub-site /de pages cannot be updated or created. I have uninstalled and reinstalled the plugins nothing change. Followed on your support page the recommendations. I’m a bit lost as we have made no changes at all to the pages or post. Just update the core code which works for other sub-sites.
Please see it: https://unric.com/de
Error at zones: 5(models) : 0(dom). The model does not match the content
Thank you for your support
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
