I have the error
Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue
in all site templates, including when creating new templates.
The only change we made was moving from hosting to Siteground.
I already tried to disable the SG pliglins and it still didn’t work
Hello,
Please check the console when you try to edit with tagDiv Composer and check what error is displayed there.
Also, please check this file permission. Our theme to work properly need to have files and folders permissions set as WordPress permissions -> https://wordpress.org/support/article/changing-file-permissions/ -> https://wordpress.org/support/topic/warning-ftp_fget-expects-parameter-1-to-be-resource-null-given-in/
Thank you!
The console error https://imgur.com/985YDRz
File permissions are ok
Hello,
We can take a look at this and investigate the issue. Please do a full backup to all files and databases and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
