Im getting this error when I try to use TD Composer:
“Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
I’ve these theme versions installed from you:
Newspaper ChildVersion: 9.2.2.1573825306
NewspaperVersion: 10.3.2
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I’ve already tried this before, and just tried it again. Still same problem.
Please note: The parent theme works fine, but not the Newspaper Child version.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello,
I have the same issue. Can I send you the infos by email as well so that you can check ?
Thanks in advance,
Phil
Hello !
Yes, please make sure that you send all the informations required in my previous reply.
Thank you !
Hello Sven, did you receive my email ?
Best regards,
Phil
Hello !
We have received your e-mail. We will reply to it as soon as possible.
Thank you !
Hi Vlad If you find solution please tell us same here or to me because i am also having same problem
Hello !
This issue is different from user to user.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
