Hello,
I have newspaper theme installed and I tried sending email through Mail poet plugin, it says ‘Couldn’t instantiate mail function”. I tried the same with another premium plugin – Mymail and I got the same error with this plugin too. This plugin was a premium plugin so I contacted support and they advised me to contact theme support because it is due to theme files error.
I have another wordpress website which runs on different theme and the email function (Mailpoet, mymail works fine on them . Please help.
Hello,
Unfortunately these types of mail plugins are not tested and we cannot say for sure if they work out of the box or require further implementation. unfortunately this is the case with every premium theme as not all plugins are compatible. I’m sorry you had to find that out the hard way with premium plugins but unfortunately there is little we can do as plugin implementation falls beyond what support can offer you. Hopefully this will not be too hard of a challenge to implement, but you will require hiring a freelancer to do it or alternatively, try out a few free plugins and find one that works as expected.
Thank you!
