Hi!, I am trying to create or edit pages with TD Composer and when I edit or create something with “Text with title” element I cannot add text, html or shorcode. When I created the website I didnt have any problems with that element but now I cant add nothing. I have checked the error and it gives me an error with Javascript. I think it may be since the last update but I need to fix it fast for my newspaper.
Pics of error:
http://img.fenixzone.net/i/KQLYeAP.jpeg
http://img.fenixzone.net/i/pdPUqBQ.jpeg
Thanks a lot and regards
Lito Lizana, Leganés Activo
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello Vlad, thanks for answering.
I don’t have any cache plugin or child theme. It is the version purchased in Theme forest of the Newspaper template.
I had already tried that option before, I have deactivated the external plugins but it is not fixed.
I tried to edit the website with this element in another browser and laptops but the problem continues.
More. Before I could edit with this element in other server but now we are in another server. the permissions are ok on server in the plugins folder
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
