hi, I have a problem in safari and in the mobile version the slider of the articles shows an error, you can see the overlaid texts also it tells me that it is impossible to load some .js files especially I see that the performance has significantly decreased after the update
the site il http://www.traveltales.it
Hello!
Unfortunately, I can not access your website. In order to avoid misunderstandings, please provide more information about the issue, screenshots or a video.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
this is the error in the js. file
https://www.screencast.com/t/La2UjHdzHM
for the update i have a lot of problem whit analytics i have very hight bounce.
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
The issue with the bounce has been discussed already here, please check: https://forum.tagdiv.com/topic/high-bounce-rate-after-back-up/
Thank you!
