Error message when trying to activate Mobile Theme plugin

Posted in: Newspaper
Post count: 5
Dennis Lowery
#314692
Oct 3, 2019 at 6:38 pm

I get the following message when trying to activate the Mobile Theme plugin(and the AMP plugin activated fine):

Warning: require_once(Mobile_Detect.php): failed to open stream: No such file or directory in /var/www/wp-content/plugins/td-mobile-plugin/td-mobile-plugin.php on line 51

Fatal error: require_once(): Failed opening required ‘Mobile_Detect.php’ (include_path=’.:/opt/remi/php72/root/usr/share/pear:/opt/remi/php72/root/usr/share/php:/usr/share/pear:/usr/share/php’) in /var/www/wp-content/plugins/td-mobile-plugin/td-mobile-plugin.php on line 51

  • This topic was modified 6 years by Dennis Lowery. Reason: added request for email notification
Post count: 18283
Vlad S
#314753
Oct 4, 2019 at 9:56 am

Hello !

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 5
Dennis Lowery
#314890
Oct 5, 2019 at 2:28 pm

Hi Vlad, I replied previously and am re-sending: I’ve tried what you advised and it did not work. I deactivated all plugins by tagDiv Composer, do not use a child theme or cache plugin but cleared browser cache and the Mobile Theme plugin still failed to activate. Having this site theme function correctly on mobile devices is very important, so please advise as soon as possible. Thanks, Dennis

Post count: 18283
Vlad S
#315004
Oct 7, 2019 at 10:29 am

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Post count: 5
Dennis Lowery
#315053
Oct 7, 2019 at 12:36 pm

Thanks Vlad. I just emailed you. Please watch for it from Dennis@DennisLowery.com

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