Hi. When I try to install the default demo I receive an error message which starts with…
Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: parsererror
td_ajax_request_name: full_demo_media_1
errorThrown: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
Hi
Please make sure that you have permission for upload folder, you can try to upload an image to media library to check this. Also you can contact your host as this may be related to the server configuration.
In case you need to change the permissions here it’s a guide: https://codex.wordpress.org/Changing_File_Permissions
Let me know how it goes!
Thanks!
It is working now, Andrei L. Thanks for your help!
Unfortunately I spoke too soon. I have updated to the latest version of Newspaper and have the exact same problem when trying to load the Health and Fitness demo materials. I have contacted you by email but have had no reply. This is most frustrating!
Is anyone there?
My very reputable hosting company have said that they think this is a TagDiv issue, not a hosting issue. They have said however that they will try any suggestions you may have. I look forward to hearing from you soon.
Hi,
Sorry for delay! Our support program is Monday – Friday: 8:00 AM – 17:00 PM and we answer to the most oldest topics so if you add new replies we get later to your topic.
I’m not sure if we replied on mail as I did not found any link to this topic or apart of text like here. Please send an email at contact@tagdiv.com and provide wp-admin so we can take a closer look and also attach a copy of error.log file which may provide useful information. Please paste a link to thsi topic so we can know who you are and what your issue is.
Thanks!
Hi,
Again and again i got this error while installing the demo
Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: parsererror
td_ajax_request_name: full_demo_media_1
errorThrown: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
responseText: is_wp_error $file_array: http://demo_content.tagdiv.com/Newspaper_6/blog/1.jpgWP_Error Object
(
[errors] => Array
(
[http_404] => Array
(
[0] =>
)
)
[error_data] => Array
(
)
)
is_wp_error $file_array: http://demo_content.tagdiv.com/Newspaper_6/blog/2.jpgWP_Error Object
(
[errors] => Array
(
[http_404] => Array
(
[0] =>
)
)
[error_data] => Array
(
)
)
is_wp_error $file_array: http://demo_content.tagdiv.com/Newspaper_6/blog/3.jpgWP_Error Object
(
[errors] => Array
(
[http_404] => Array
(
[0] =>
)
)
[error_data] => Array
(
)
)
is_wp_error $file_array: http://demo_content.tagdiv.com/Newspaper_6/blog/4.jpgWP_Error Object
(
[errors] => Array
(
[http_404] => Array
(
[0] =>
)
)
[error_data] => Array
(
)
)
0
Please give me the solution
Thanks in advance
Please try not to post your error in every related topic. We saw the error and provided an answer in one of the topics you replied in.
Please create your own topic when you have an issue and it will be addressed.
Thank you!
