Hi!
Before everything was okay. Now we periodically recieve 403 error after using search input on the website.
daz.asia
daz.asia/ru
Hi,
Please let me know if this happens when you search for something specific or if this is random.
Thank you!
No, there is no any specific words on search. Its just happens on clients side, using different wi-fi’s the same issue.
Cleared cache didn’t help.
Hi,
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Hi, I’ve been looking for the error these days, and disactivating didnt help. All updates of the theme and plugins are done.
Even tried to use the another search plugin instead – the same error.
Hi,
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
