I recently noticed that the comments block is not working on some sites where I use the theme. The same problem occurs in all of them: clicking on the “Submit comment” button has no effect. The comment is not submitted, and no errors are shown, even with the WordPress debugger enabled.
This has started to occur in the last 30 days/last month. May have a problem with this component in one of the latest theme updates? I also noticed that this is only happening in cases where I’m using a “Cloud Template” for single posts, using the “Single Post Comments” block.
Hello,
Please provide more details, like screenshots and the link to your website.
Also, do you use reCAPTCHA?
Thank you!
Hello Anamaria!
Yes, we are using the plugin reCaptcha by BestWebSoft. With your feedback, I disabled the plugin and the comment was sent. Are there any known issues with this feature/plugin?
Thank you!
Hello,
I have encountered this problem before, and it seems that there are some problems with this option in late plugins.
You can use our option for reCaptcha, which is used for login and comments.
You can set the keys in Theme Panel -> Social/API -> https://i.imgur.com/kUwnw6m.png
Thank you!
