I’ve been trying to make changes to my website for over 6 months without success.
Every time I make changes in the theme panel, when I click “Save Settings,” it pauses and doesn’t go any further. If I refresh it after an hour, it doesn’t make any changes.
Hi,
If you’re experiencing infinite loading after clicking Save Settings in the theme panel, it’s likely due to an issue with admin-ajax.php. Please open your browser’s developer console to check for any error messages.
This problem is often caused by admin-ajax.php being blocked by modSecurity, your hosting provider’s firewall, or other security plugins/modules.
If you’re unable to resolve the issue on your own, we’re happy to help. Before reaching out, please ensure you’ve made a full site backup. Then, contact us at contact@tagdiv.com and include: wp-admin and cPanel access credentials. A link to this support topic for reference
Thank you!
