hello
NewsPaper v6.6 my FB counter 0, i deactive and delete tagDiv social counter.
then update to v6.6.1, and when im install tagDiv social counter, the system show this : http://i.imgur.com/5k3xZ4E.jpg
how to fix and install tagDiv social counter in 6.6.1 ?
thanks
i found Social counter V3.1 : http://cdn.tagdiv.com/wp-content/uploads/2015/12/td-social-counter.zip
and i install it : http://i.imgur.com/r8auTLG.jpg
but why the FB counter still 0 ? (use social counter v3.1)
and this is my social counter setting : http://i.imgur.com/y69LF7J.jpg
just input FB ID, no input key.
maybe i was wrong to download and installed the plugins ?
or give me the right plugin social counter to fix my problem
thanks
Hello,
You need to download the social counter that comes with the 6.6.1 version of the theme and use this tutorial: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
The facebook process was changed and now you will need a key you can get from facebook. The old version with just the ID will not work anymore as facebook changed their code so our social counter had to be adjusted.
Thank you!
Do use the version from 6.6.1, and check these instructions: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Hi, I’m trying to update Social Counter, but Facebook is not working…
I downloaded the theme from Envato website, extracted the plugin and uploaded in the folder.
I can’t find the field to enter the Facebook App Key, as described here:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Simply, my Social Counter settings panel hasn’t that appearance.
Please, help us to get it back or give us an alternative.
Thanks,
Gianni
Hello there …
I have even created a completely new facebook-app to be sure, that it uses the newest api version from facebook (2.5). But still the facebook counter shows 0 Fans.
I of course have cleaned the chache of my site …
Ideas? 😉
Best regards 🙂
Update: My problem is fixed. Or to be more clearly – it was no problem. It just needed some time to resync with the facebook api server. So my fan-counter is working fine now.
Have a nice sunday 🙂
Torsten
Hi,
@12familyde Glad that it works!
@giantastic and @tajir please make sure you use the latest version of the theme and update also the Social Counter plugin you should have this option by adding the Api key – http://screencast.com/t/kLN56Nzn
Let us know how it goes!
Thanks!
