error tag div composer

Posted in: Newspaper
Post count: 57
gpm79
#346743
May 15, 2020 at 3:49 pm

I have problems with the tagdiv composer, after the last update when I want to edit my pages, particularly in the text blocks, when I put edit, the wp editor window opens, and it does not show me any content, neither in visual mode, nor in html mode. Can you help me?

Post count: 35449
Calin
#347000
May 18, 2020 at 10:14 am

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide me some more details and screenshots.

Let me know the results!
Thank you!

Post count: 57
gpm79
#347112
May 18, 2020 at 3:47 pm

They are the same plugins that I had installed before the update when everything worked.

Post count: 35449
Calin
#347364
May 19, 2020 at 1:31 pm

Hi,

Please make a test only if the theme plugins and if is not working, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

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