error "there is a serious error on your website" appears when activating the tag

Posted in: Newspaper
Post count: 6

the error “there is a serious error on your website” appears when activating the tagDiv Mobile Theme plugin. This error is visible only on mobile. if I deactivate the tagDiv Mobile Theme plugin, the error goes away. Please fix the solution.

Post count: 21

same issue. It seems to be linked with new WordPress 6.4 as when I have upgraded the issue appear on both my sites. Please let us know ASAP

Post count: 21

just to clarify as soon as upgraded to WordPress 6.4 the critical error appeared on mobile but didn’t on the desktop version. deactivating the mobile plugin bring back the site on the mobile.

Post count: 6

Dear Tagdiv. please fix this issue, as it relates to our site using a mobile theme and AMP plugin.

Post count: 15

Please fix this. It’s urgent.

Post count: 21065

Hello!

We will investigate it.

Thank you for your feedback!

Post count: 21

Hi Bettina, it would be great if you test the theme and key plugins before new WordPress releases to avoid this issue. The mobile site went down and this is causing problems so do you have an update on when you will be releasing a fix for what is clearly a not-compatible WP 6.4 issue with your Mobile plugin? Thanks

Post count: 21065

Hello!

Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.

Thank you!

Post count: 6

Hy Bettina, This Solution work for me, Thanks.

Post count: 21

same, thanks!

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