Error When Installing Demo Content

Hello,

Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.

Thank you!

Hello,

@skupapa Your error is different than the one above. They both start with ‘ajax error’ but they refer to different objects. The server could have been down at the moment, so please try it again and if you still get the same error, please contact your hosting provider and check if there is no firewall in place to block access to our demo content.
Let us know how it goes.
Thank you!