Error when trying to activate mobile theme

Posted in: Newspaper
Post count: 11

Hello,

I downloaded the version of the mobile theme plugin which is compatible with Yoast SEO plugin. I was able to install the plugin successfully. However, when I try to activate it, I receive the following error message:

“Plugin could not be activated because it triggered a fatal error.
Fatal error: Cannot redeclare class Mobile_Detect in [file path] on line 29”

Please advise.

Regards,

Ezenwa

Post count: 22421

Hi

There was a conflict between Mobile theme plugin and SEO By Yoast plugin. Try delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again.

Let us know ho it goes.
Thanks!

Post count: 11

Hello,

I installed the mobile theme plugin you provided but received the same error when I tried to activate it. I also tried deactivating SEO by Yoast plugin to see whether that would allow me to activate the mobile theme but still received the same error.

Is there anything else I can try?

Regards

Post count: 22421

Hi,

Please try to disable all other plugins except visual composer, clear cache and reset cdn files Then try to install the mobile theme without any other plugins. If you still cannot manage to install it, use the ftp method by simply extracting the plugin archive and placing the folder in the main wordpres install under wp-content/plugins. Then you only need to activate the plugin.
If this still does not do it, then please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue. Please also include a link to this topic so we can identify you.

Thank you!

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