Website stays off the air
Hi,
That suggests there are problems with the website database or server. Contact the server administrator or hosting provider so they can check what happened. From our side there would be nothing we can do to solve such problems. If you have more questions let us know.
Thanks
Dear
We continue with the website off the air.
We requested the restore, which was done but did not open the administration area since the last update.
I really need your help, because we can not solve it.
I count on your help.
We do not know what to do.
The site is in the wordpress folder.
Hi,
So you restored the backup but there is still a problem – http://prntscr.com/nycgpm
Is everything alright at server level? The hosting provide should be able to check if something happened with the server or database, or wordpress. Please contact them again and mention the situation.
These are the first steps to take when something like that happens, but it would be better to leave it for the hosting first
– https://websitesetup.org/error-establishing-a-database-connection/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
– https://kinsta.com/blog/error-establishing-a-database-connection/
Thanks
