Error while importing DEMO

Posted in: Newspaper
Post count: 2
namadhukaavalan
#349627
May 30, 2020 at 7:18 am

I have installed Newspaper 10.3.4 version, each time I try to install de demo I got the same error message several times:

“tagDiv detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.”

Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key)

Permissions and WP_DEBUG seem is ok

Thanks

Post count: 18283
Vlad S
#349923
Jun 2, 2020 at 3:26 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 2
namadhukaavalan
#349979
Jun 2, 2020 at 5:57 pm

I sent mail check it and fix this issue
Thank you

Post count: 5
upluxy
#350034
Jun 2, 2020 at 11:20 pm

hi i have the same problem even if everything seems be ok , can you tell me the solution plz

Post count: 18283
Vlad S
#350312
Jun 4, 2020 at 8:11 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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