Hi! We’ve always used SmartSlider in Newspaper. Our former website worked perfectly, but now, the mobile versions of all our brand partners misconfigured the sliders.
Pages under this category, all have their sliders messed up: https://www.justrealmoms.com.br/fornecedores.
If you click on any supplier’s page on mobile, the slider doesn’t show, images appear duplicated big and small versions, the name of the image shows in a strange list form…
Can you kindly advise on what we have to do for the mobile versions to read the slider correctly, as they did on our former Newspaper website?
TKS!
Hello,
I just checked https://www.screencast.com/t/MffVfKsmp -> https://i.imgur.com/Fl7s4ae.png, but I don’t see where is the slider.
Thank you!
Hello!
As I mentioned, the Galleries created through Smart Slider are in all posts under the Category “Fornecedores”.
Here are some specific pages to assist you:
https://www.justrealmoms.com.br/guia/myquiqui
https://www.justrealmoms.com.br/guia/lete
https://www.justrealmoms.com.br/guia/passalinho
https://www.justrealmoms.com.br/guia/minicute
…and around another +60 pages with Smart Slider Galleries.
Images appear all big ON the page – one on top of the other list a list; then their slug/file names (text); then they appear again all in small versions…
So, the Smart Slider galleries that always worked with Newspaper exactly in these pages on Mobile, now do not work.
Please advise.
Thank you!
Hello,
What I can suggestion is to do a test on staging, to use the version RC12.3 -> https://i.imgur.com/u9gVMQn.png and check if the problem persists. If the problem is still there, downgrade to another version like 12.1 and see if the problem is solved.
Thank you!
