Hi,
Today we have tried to change the configuration of the main page of our website and it has been impossible for us due to the error you see in the image.
“The current content hasn´t been created by TagDiv Composer!”
http://www.burgosdeporte.com/imagen1.jpg
We have NOT made changes on the web or installed additional plugins in the last days, and in fact on the test website that we have mounted we have exactly the same error when we have not modified it for weeks.
Can you help us urgently? We have to modify some advertising banners and it is impossible for us.
Hi,
“The current content hasn’t been created by TagDiv Composer” – that notice isn’t be the result of actual issues in most cases. If you can successfully edit the page or could template then there is no problem, despite the message.
It could also mean that the page contains elements that are not part of the tagDiv composer, or the page has been built with with a different method, this can create problems.
Hope this will help!
Thank you!
Hi Calin
The problem is that we cannot edit the page, since it only loads us to edit it more or less from the middle of it. The first part of the cover does not allow us.
It is a serious problem. can you help us?
Thank You.
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please provide some more details, what parts you can not edit, also some screenshots will be very helpful.
Let me know the results!
Thank you!
Hi Calin,
I have had to wait at this time to be able to do the tests that you asked me to deactivate the plugins, and I have to tell you that once they are all deactivated the result is the same, the web edition through TagDiv keeps giving an error.
I include two captures,
1.- How would the web on the cover be?
https://www.burgosdeporte.com/Imagen2.jpg
You can also see it live at the following link:
https://www.burgosdeporte.com
2.- And a second image of how it is when we go to edit it, in the first image I have marked in yellow what the edit option really shows … As you can see, it is impossible to work with it in this way since we lose more than half.
https://www.burgosdeporte.com/Imagen3.jpg
If you need to access, tell me an email and I will send you a username and password to access the administrator and that you can check it for yourself. It is very urgent, please, we are getting very wrong with some advertisers.
Regards, and thank you very much,
Jose Ramon
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks
Thank you very much, mail sent.
