Hi, I have installed the template Newspaper Version: 12.7.1 both on my machine locally and on a hosting with a web project, and in the latter when I try to edit a page from the desktop or within the project administration I get this error:
Errors at columns elements: 3(models) : 4(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
However, in the project that I have installed on the local machine does not present the same and it is the same project on both computers both on the hosting and on my local machine, ie it is the same project on both sides. Also I am using the same pluging is both sides and on the hosting I get the error but not on the local machine.
How can I solve this problem on the hosting. I am thinking of copying the files from my local state to the hosting in case there is a corrupted file on the hosting that I don’t have in the local environment. Can I do it? Will this fix it? How can I fix this error?
Thank you.
Hi,
If the project is the same on local and live (same plugins and settings), and there was no change on the page or plugins, then the situation can be related to some settings from the host.
most of the time the problem is from a shortcode that is not compatible with our theme or a plugin conflict, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision -https://wordpress.com/support/page-post-revisions/
Thank you!
Well, in your experience, what do you recommend me to solve with the hosting to solve this problem, because in some pages it works and in others it does not.
Hi,
Did you use a revision for one of the pages with the mentioned problem to see if the problem is resolved? If the problem is only on some pages, then is related to the last/latest changes on those and it can be resolved by reverting the page content to a version without the last/latest modifications.
Thank you!
