Errors at elements: Not able to edit elements

Posted in: Newspaper
Post count: 45

Whenever i click on edit with tag div i’m getting an error and there is no way to remove the error and i’m not able to edit any elements.

Screenshot : https://prnt.sc/m9fJiQhoFlpR

Post count: 27744

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Post count: 45

Hi its happening in entire site. and no i have not added any new code. Please it is urgent help to fix the issue

Post count: 27744

Hi,

Did you update or install a new plugin recently? Have checked for plugin conflict?

Thank you!

Post count: 45

My plugins are on auto update so i’m not sure. How to check for plugin conflict ? Can you check the site once please ? this is urgent

Post count: 27744

Hi,

You need to deactivate all the extra plugins and let only tagdiv plugins enabled and check if it works. If it works, then you need to check them one by one by activating them.

Thank you!

Post count: 45

I disabled all plugins and kept only tagdiv plugins but still getting the same error. Please login to the site and fix it. I’m not able to fix it

Post count: 27744

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 45

Hello,

I have sent all the necessary details. Please fix it soon

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