Every update giving me HTTP error 500, any solution?

Posted in: Newspaper
Post count: 9
Matsu
#291898
Apr 27, 2019 at 12:01 pm

Got tired from those updates, making my website blanket with Http error 500 need to restore everything.
any solution?

Post count: 23312
Catalin
#292332
Apr 30, 2019 at 2:40 pm

Hi,

Should be no problem if you follow the guide – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Also, the most reliable method to update the theme is by FTP -https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

In some cases 500 errors were caused by insufficient memory, we recommend a value of 256M if possible. Try increasing it or contact the hosting provider and provide them with this guide – https://tagdiv.com/newspaper-theme-requirements/

If you already tried this, please send us an email at contact@tagdiv.com and provide FTP or cPanel as well as admin login. We will take a look. Include a link to this topic in the email. Let us know.

Thanks.

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.