Hello, I updated the theme to latest version and I noticed that from the theme control panel Excerpts of the command on the title has no effect while the content. In default of 25 lines if I try to change this modifcation is not performed. I attach screenshots. And ‘possible to intervene direttamenre on the block? How. Thank you, good job
Hi,
The excerpts can be controlled by words or by letters. First check that option here and make sure it;s the one you want: http://screencast.com/t/85S7f4ebSp
Then make sure you modify the correct module for the block you want.
Afterwards please clear your cache as all theme settings are affected by cache.
If it still does not work, you can check your memory allocation by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
If it still does not work you can try it without plugins to see if there is no conflicting plugin that interferes. Please disable all plugins except visual composer, clear cache and rest cdn files if you use it.
Thank you!
Hello, I followed your advice, disabled plugin, off and empty the cache, but the function of the number words only works for titles and not for content. And ‘you possinbile obtain the code for the block 1 by limiting the content? Thank you
Hi,
The excerpts should work for the titles and the content without issues. If yours do not work even without plugins, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue.
Please also include a link to this topic so we can identify you.
Thanks.
Thanks I sent email with login credentials and indicating the links of support tocket. good job
