Exchange does not work

Hi,

Please try this temporary solution and see if it works – http://screencast.com/t/Te9gPmWp0 – http://pastebin.com/GDCGkfvA
Don’t forget to make a backup of your current file so you can revert in case that something goes wrong.
Let us know how it goes.
Also I have added this on our list for further investigations as it happens only in specific conditions.

Thanks!

Hello yachtsailingcharter,

Please notice that this is the only solution in this regard and you will have to replace this snippet of code in the core file, as Bogdan suggested you above. You must not have any fear in this regard because you cannot break anything if you follow the steps above in the correct way. You simply replace the code which has provided in the Pastebin folder with one existing in theme.
So, if you do not want to do this, please consider hiring a freelancer/developer to help you because we cannot provide this for you, sorry! Please notice that we can only guide you in the right direction and we cannot make your website, sorry!

Thanks for your understanding!

Hello yachtsailingcharter,

Please try to follow the steps which Bogdan provided you above and you will solve the problem.

Please try this temporary solution and see if it works – http://screencast.com/t/Te9gPmWp0 – http://pastebin.com/GDCGkfvA (there you will find the path of the core file which you will have to do this change)

Thanks for your understanding!

Hello yachtsailingcharter,

Please notice that the td_exchange.php file should be found in your theme files, following the path ->Newspaper/Includes/Wp_booster/td_exchange.php, like this -> http://screencast.com/t/Te9gPmWp0

Thanks for your understanding!

Hello yachtsailingcharter,

Please notice that you cannot find it in your Editor, wrong. You will have to find it in FTP and there you will find that ‘troublesome’ file.

Thanks for your understanding!

Hello yachtsailingcharter,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and also, the FTP ACCESS so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks for your understanding!