Exchange widget stopped working

Posted in: Newspaper
Post count: 8

Hi,
I just want to confirm what others are saying. Exchange widget stopped working recently on my website with error

Render failed – no data is received: pln

I’m disabling it for now, but please let me know if there is something I can do about this. It seems like some external api stopped responding?

Thank you

Post count: 22421

Hello,

Yes, we are already on it and will provide a fix for it as soon as we can.

Thank you for understanding.

Post count: 8

Ok, thank you for quick response Bogdan. So I’m waiting for updates about this.

Have a good day,
Paweł

Post count: 1

Hello

I’ve been waiting for this to be fixed. Please let us know if it is going to work or else we can look for alternate solution.

Thanks in advance.

Post count: 22421

Hello,

The exchange widget has been fixed. You need to create a free api key on fixer.io though and use the api key in the widget.
Here is an example: https://www.screencast.com/t/uq60x4za1ZX
Please also clear your cache afterwards.
If you still cannot get it running, please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.

Thank you!

Post count: 10

I have the same problem, cannot see the place where copy my API key 🙂

Post count: 6

not working: Exchange widgetApi key is empty. Configure this block/widget and enter an api key ?

I have the api key in place, but still this message

Post count: 22421

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Post count: 11

Hello team, we are facing the same issue. Api key has been inserted into the exchange block but the following error message is shown: Api key is empty. Configure this block/widget and enter an api key.

Post count: 20688

Hi,


@noc
Please also send us an email at the address mentioned above. Provide your website and admin login in the email.

Thanks

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