When I follow instructions to add app ID and auth secret to the follow box, I click “get access token” and all I get is please wait… red message.
I tried just a text with the facebook like button and nothing shows, just a text link to facebook. It seems none of the facebook opengraph seems to work.
I tried yoast and wpsso and disabling various things. I have used this template many times and love it. not sure what I have done wrong this time???
I have EZP coming soon activated too but even without this I cant get it to work. Also debugged the main page link in FB debugger, seemed to work ok.
And I deleted the FB app and started fresh. tried basic seventeen theme but still no change so it’s probably not your template problem, I just don’t know what to do next.
https://loveyourcareer.co.nz but it’s not ready to launch yet so it’s still behind the coming soon page, not sure how you can see it?
Regards
Pete
Hello Pete,
There seems to be an issue with the access token in the current version of the social counter.
Please download this version: http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip
And very important: clear all your caching including the browser cache. Example for chrome: https://www.screencast.com/t/f9Q66lPx1fY
Now the access token should work as before.
Hope this helps and let us know how it goes!
Thanks for the message!
Thank you so much, this worked.
Love your work.
Regards
Pete
Hello there,
I had the same problem here.
No token access until I used this plugin.
Now it works, but still “0” followers on display.
What should I do?
Regards,
Alberto
Hello PCMSRL,
The solution is here -> https://www.screencast.com/t/bIhGDsx4xlBE
Hi Catalin,
I can understand you have tons of answer to give, and for that I decided using “search” instead of opening a new thread .
So please, don’t moke me with a “The solution is here” screenshot because I told you that I used the new plugin you linked and that the personal token now works perfectly.
But still after cleaning all browser cache and WP cache, the plugin is still unable to show the number of fan of the page as you can see here: https://ibb.co/g7mhD5
Regards,
Alberto
Hello PCMSRL,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. I need to make some deeper investigations at your backend so I can identify the problem.
Thank you for your message!
Goodmorning,
we just send you the login information.
Thank you in advance
Replied via email!
Hi there, I have the same problem, I downloaded the new social app and got the facebook token but no it stills show as zero…
How do you fix this..?
Hi,
@elsenorcapitano Please make sure you configure the social counter properly
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also please check if your Facebook profile page is set to public, the counter will not work if it is private. After configuring it, try clearing any caching installed and check again.
Thanks
I am having problems with Social Counter, it is still thinking when I want to include Facebook Access Token. Assistant screenshot.
How can I solve that?
Hi,
@Videnciastral You should not have that problem if you are using the social counter provided above by Catalin and the instructions mentioned. Try installing that version of the social counter, clear the browser cache as mentioned (or use a different browser) and try again. If you still cannot successfully get the access token, please sens us an email at contact@tagiv.com and provide admin login information, so we can take a look. Leave the counter configured with your data.
Also paste a link to this topic.
Thanks
Hi I am having a problem with my Facebook app which still shows zero likes.
I followed this thread
I now can get a token which was fixed by the plugin reinstall and I have cleared my cache on the website, yet in a private browser, Facebook likes are still zero.
My site is homeremedyhacks.wpstagecoach.com
Please help
Thanks
Toby
Good morning, take the steps to reinstall the module and continue showing 0 likes. Can you please help us?
ignore my email. Facebook is now working
