Posted in: Newspaper
Post count: 25
Oct 1, 2019 at 11:55 pm
Hello,
Facebook count not auto update. How i can fix this?
https://prnt.sc/pdkl0s
Post count: 35449
Oct 2, 2019 at 9:14 am
Hello,
The social counter is update once on 3 hours, if there has pass more then 3 hours you can clear all cache, this should force the plugin to make a request to your facebook account.
Thank you!
Post count: 25
Oct 2, 2019 at 10:50 am
In my website, >12 hours and facebook count dont update. The same as yesterday.
https://tintuc.ru
Post count: 35449
Oct 2, 2019 at 1:56 pm
Hello,
From what I can see the social counter show more like -> http://prntscr.com/pdsy0t please check the fixed count option -> http://prntscr.com/pdsyl5
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.
